Outdoor clothing and equipment specialists in the heart of the Lake District

Delivery Information

Orders placed Monday to Friday before 1:00pm will be processed the same day and will leave our warehouse same day.

Orders placed after 1:00pm will be dealt with the following day.

Orders placed after 1:00pm on Friday and through the weekend will be processed on Monday.

From time to time we run flash sales at exceptional prices; these products are offered in conjunction with our suppliers, and despatched from the supplier to Gaynors after the flash sale has ended.

As such there is an extended shipping period for the whole of your order and the earliest anticipated shipping date is clearly identified on the offer item.

If you select next working day delivery or collect in store as your preferred option then the whole of your order will be despatched using that method on the anticipated shipping date.


Free - Collect In Store

Orders that are placed online with the chosen shipment method of collect in store will be processed free from delivery charge and will be available to collect from our Ambleside store 2 full working days after the order is placed. When collecting your order from our Ambleside store photo identification and a copy of your despatch confirmation is required. Orders can only be collected during normal store opening hours.


For orders under £99.99

For orders under £99.99

Collect in Store - Free

UK Delivery 3 - 10 working days Royal Mail - £1.99

UK Mainland next working day -  £4.99

UK Mainland next working day before 12 - £8.99

For orders over £99.99 via courier

Collect in Store - Free

UK Mainland next working day -  £4.99

UK Mainland next working day before 12 - £8.99


Highlands - £12.50


All deliveries to BFPO addresses are delivered to the mainland BFPO sorting office in Ruislip, Middlesex. ?We have been advised that once deliveries enter the BFPO mailing system they can take up to 6 weeks to be delivered.

Customers are reminded that they are responsible for all import duties/taxes.


All courier deliveries within the UK are delivered by FedEx Monday to Friday, who will require a signature upon delivery.

Deliveries to the Highlands are delivered by DPD on a 2 day service and will require a signature.

Areas excluded from next working day delivery are as follows:


IM to IM9

KA27 to KA28


PA20 to PA49

PA60 to PA78


TR21 to TR25

These areas are normally 2-3 working days delivery

IV and ZE postcodes are 3-7 working days delivery.


Postcodes included in the Highlands postage are as follows:

AB36 to AB38, AB55 & AB56

FK17 to FK21

IV1 to IV56 and IV63

KW1 to KW17

PA20 to PA49 and PA60 to PA78

PH19 to PH26, PH30 to PH44, PH49 and PH50

HS1 to HS9

KA27 and KA28

ZE1 to ZE3