Outdoor clothing and equipment specialists in the heart of the Lake District

Delivery Information

Orders placed Monday to Friday before 14:00 will be processed the same day and will leave our warehouse the same day.

Orders placed after 14:00 will be processed the next day.

Orders placed after 14:00 on Fridays and weekends will be processed on Mondays.

From time to time, we organize flash sales at exceptional prices. these products are offered jointly with our suppliers and are shipped to the supplier at Gaynors at the end of the flash sale. Orders for flash sale items can not be purchased separately

CARRIAGE CHARGES

UK delivery options

Royal Mail 5-7 working days up to 2kg under £50 - £2.99

Royal Mail 5-7 working days up to 2kg £50 - £100 - Free*

Hermes 2-3 working day signed for up to 2kg under £20 - £2.99

Hermes 2-3 working day signed for up to 2kg over £20 - £3.99

Hermes 2-3 working day signed for up to 2kg over £100 - Free*

Hermes 2-3 working day signed for up to 15kg - £4.99

Hermes next working day signed for up to 15kg - £4.99

DPD next working day signed for delivery - £6.99

DPD next working day signed for delivery before 12pm - £8.99

DPD Saturday signed for delivery - £9.99

DPD Sunday signed for delivery - £9.99

Hermes Isle of Man, Isle of Wight & Highlands & islands 2-7 working day - From £3.99

DPD Isle of man 2 working day - £15.99

DPD Scilly Isles 2 working day - £24.99

Yodel Channel Islands 2 working day - £12.99

Hermes Northern Ireland 2 working day - £6.99

Hermes BFPO delivery – £12.99

* Excludes products from Mountain Equipment

International delivery destinations

Country

Delivery time in working days

Cost of shipping from

Austria

Within 4 days

£8.99

Belgium

Within 2 days

£4.99

Bosnia

Within 6 days

£16.99

Bulgaria

Within 4 days

£12.99

Croatia

Within 6 days

£16.99

Cyprus

Within 8 days

£27.99

Czech Republic

Within 4 days

£9.99

Denmark

Within 4 days

£10.99

Estonia

Within 5 days

£15.99

Finland

Within 5 days

£17.99

France

Within 2 days

£4.99

Germany

Within 3 days

£7.99

Gibraltar

Within 4 days

£34.99

Greece

Within 8 days

£12.99

Hungary

Within 5 days

£13.99

Iceland

Within 6 days

£14.99

Ireland

Within 2 days

£4.99

Italy

Within 2 days

£4.99

Latvia

Within 6 days

£17.99

Lithuania

Within 6 days

£16.99

Luxembourg

Within 3 days

£9.99

Macedonia

Within 4 days

£48.99

Malta

Within 4 days

£53.99

Moldova

Within 5 days

£42.99

Montenegro

Within 5 days

£26.99

Norway

Within 9 days

£11.99

Poland

Within 5 days

£15.99

Portugal

Within 6 days

£10.99

Romania

Within 6 days

£12.99

Serbia

Within 6 days

£48.99

Slovakia

Within 4 days

£13.99

Slovenia

Within 5 days

£13.99

Spain

Within 4 days

£14.99

Sweden

Within 5 days

£12.99

Switzerland

Within 3 days

£21.99

The Netherlands

Within 2 days

£4.99

Turkey

Within 5 days

£20.99

BFPO ADDRESSES

All deliveries to BFPO addresses are delivered to the BFPO sorting office in Ruislip, Middlesex. We have been informed that once deliveries have entered the BFPO system, delivery could take up to 6 weeks. 

OTHER INFORMATION

Customers are reminded that they are responsible for all import duties and taxes.

Deliveries made by DPD or Hermes are made Monday to Friday. A signature is required upon delivery.

The Royal Mail delivery option is not a tracked service.

Deliveries to the Channel Islands are delivered by Yodel every 2 days and require a signature.

Deliveries to European destinations are delivered by DPD and require a signature upon delivery.

Postcodes included in Highland postage are as follows:

AB36 to AB38, AB55 & AB56

FK17 to FK99

IV1 to IV99

KW1 to KW17

PA20 to PA99

PH15 to PH99

ZE1 to ZE99

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